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Sunday, May 20, 2012
   
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Knowledge Base
27
Technical Advisory Bulletin: TB-00209-00-100618
An issue has been found which affects all Intellex Ultra Non-Raid models with BIOS revision 0045.

The primary symptoms are:
  • The Drive Numbers for Disks displayed in the Windows Disk Manager do not match the physical hard drive positions in the front drive bay.
  • In addition the hard drive ordering is not sequential.
Therefore care must be taken to identify the correct drive when performing the following operations:
  • Recovery Disk operations on the system Flash Drive (C:)
  • Recovery of the E:/F: Drives
  • Replacement of any of the other data hard drives.
This document shows how to correctly identify a failed drive and must be used prior to any recovery or
drive replacement operation.
Posted in: Intellex Ultra

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